Questions & Answers
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CONTACT INFORMATION
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
SHOPPING INFORMATION
How to place an order ?
To place your order, follow these steps :
1) Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size & colour, if applicable. You can check out our size chart for reference.
2) Once you’re done, click the ‘Add To Cart’ button. After you have added all the products, click on the ‘My Bag’ icon on the top right.
3) You can either choose to continue shopping or confirm the order and click ‘Checkout’.
4) From there, you can either login to your existing Mix Breed account or simply continue as a ‘New User’ and create one. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
1) Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size & colour, if applicable. You can check out our size chart for reference.
2) Once you’re done, click the ‘Add To Cart’ button. After you have added all the products, click on the ‘My Bag’ icon on the top right.
3) You can either choose to continue shopping or confirm the order and click ‘Checkout’.
4) From there, you can either login to your existing Mix Breed account or simply continue as a ‘New User’ and create one. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
How do I know if my order was placed successfully?
Once you successfully place your order, you will receive a confirmation email & SMS/Whatsapp with details of your order and your order ID.
You’ll receive another email & SMS/ Wahtsapp once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
How do I check the status of my order?
1) After your order has been successfully placed, you will immediately receive a confirmation and order details via email and SMS. Once your products have been shipped, you will be notified again via email, SMS and Whatsapp.
2)In case there is any unusual event or complication that leads to a delay in shipping your order, you will immediately receive an update from our end- with reasons and the revised shipping and delivery timelines.
3) If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at mixbreed172@gmail.com, we will see what we can do to help.
Is there any additional charge for COD orders?
We don’t charge any additional fees for COD.
